Question 1

Are NexionTools tools free to use?

Accepted Answer

Each tool has its own licensing model. Some tools are free for individual use, while others require a license for commercial or team use. Pricing and license details are shown on each tool's download page.

Question 2

Can I use a tool on multiple machines?

Accepted Answer

Yes, we offer team and studio licenses for multi-device use. Standard licenses cover a single workstation, while our Team plan includes 3 seats and Studio includes 10 seats. You can also purchase additional devices as add-ons.

Question 3

Is there a trial period?

Accepted Answer

Yes. All premium tools offer a free trial with full functionality. No credit card is required to start a trial.

Question 4

What happens when my license expires?

Accepted Answer

The tool will stop functioning after the license period ends. You'll receive renewal reminders by email in advance. Renewing extends your license from the expiry date, not from the renewal date, so you never lose time.

Question 5

Which versions of Revit® are supported?

Accepted Answer

NexionTools tools currently support Autodesk® Revit® 2024, 2025, 2026, and 2027. Each download card lists the exact supported versions.

Question 6

Do the tools work on operating systems other than Windows?

Accepted Answer

No. Autodesk® Revit® only runs on Windows, so NexionTools tools are Windows-only. They are tested on Windows 10 and Windows 11 (64-bit). macOS and Linux are not supported.

Question 7

Are tools compatible with Revit® LT?

Accepted Answer

No. Revit® LT does not support third-party add-ins by design. NexionTools tools require the full version of Autodesk® Revit®.

Question 8

Will the tools work alongside other Revit® plugins?

Accepted Answer

Yes. NexionTools tools are designed to coexist with other add-ins. If you experience a conflict, please contact support with details about the other plugin.

Question 9

Do tools modify my Revit® model permanently?

Accepted Answer

All changes made by NexionTools tools are wrapped in Revit® transactions, which means they are fully reversible with Ctrl+Z (Undo). We always recommend saving a backup before running batch operations.

Question 10

Can tools be run on linked models?

Accepted Answer

This depends on the specific tool. Most tools operate on the active model only. Tools that support linked model processing will clearly state this in their documentation.

Question 11

Do I need internet access to use the tools?

Accepted Answer

No. Once installed, tools run entirely within Revit® without an internet connection. An internet connection is only needed for license activation and downloading updates.

Question 12

Can I automate tools with Dynamo or scripts?

Accepted Answer

Some tools expose an API or accept command-line arguments that enable automation. Check the individual tool documentation or contact us about scripting integrations.

Question 13

Do you accept feature requests for new plugins?

Accepted Answer

Absolutely. We actively develop new plugins based on user feedback. Fill in the contact form with your workflow challenge and we will evaluate adding it to our roadmap.

Question 14

How often do you release new plugins?

Accepted Answer

Simple plugins (single-action automation, read-only analysis) take 1 to 3 weeks to develop. Complex tools with advanced UI, multi-step workflows, or external integrations take 4 to 8 weeks. We provide a clear timeline estimate after the scoping call.

Question 15

How do I report a bug?

Accepted Answer

Use the contact form on our Contact page and describe the issue as precisely as possible: what you were doing, what happened, and any error messages shown. Screenshots or Revit® journal files are very helpful.

Question 16

What is the typical response time for support?

Accepted Answer

We aim to respond to all support requests within one business day. Complex issues that require investigation may take 2–3 business days for a full resolution.

Question 17

Is there documentation available in Arabic or German?

Accepted Answer

The website is available in English, Arabic, and German. Individual tool documentation is currently available in English, with Arabic and German translations in progress.

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