Revit Ribbon
Tab Missing
Plugin tab doesn't appear in Revit®
1
Verify the installation completed successfully2
Check if the .addin file exists in: %ProgramData%\Autodesk\Revit\Addins\[Year]3
Restart Revit® completely (not just close and reopen project)4
Check Revit®'s "Add-Ins" dialog for any loading errorsError Loading Add-in
Failed to initialize NexionTools.
Close
Error message on Revit® startup
1
Ensure .NET Framework 4.8 is installed2
Verify the Revit® version matches the plugin version3
Try reinstalling as administrator4
Check if antivirus is blocking the plugin filesPlugin Process
CRASH_SIG
Plugin loads but crashes when used
1
Update to the latest plugin version2
Check if Revit® is updated to the latest service pack3
Try running Revit® as administrator4
Contact support with the error details